John Kotters Eight Steps to Change Essay Example for Free

John Kotters Eight Steps to Change Essay A Systematic Approach: Eight Steps to Change. We shall use the impact of low-cost airline as an example to understand each step. In 2003, Lufthansa was facing intense competition from low-cost airline on short-haul domestic flights. In the fight for domination in the German skies, Lufthansa intend to match the low-cost rivals by expanding its own network of cut-price domestic and European services. Establish a sense of urgency. From previous experiences of battling competition and enforcing change, the first step leading to the successful implementation of change is the creation of urgency. Establishing a sense of urgency is vital for eliminating contentment and achieving the collaboration needed to implement change. Employees are required to co-operate, understand the differences between the company’s current situation and a desired future participate and step up to the mark in order to succeed. . 2. 2Step 2. Create a powerful guiding coalition. Once sense of urgency is established within the organisation, the next step is forming a strong group of guiding coalition. The group could consist of internal or external organisation members with significant credibility and authority. These â€Å"outsiders† can provide valuable judgement, experiences and ideas that in turn allow the employees to share a common level of understanding for change. 3. 2. 3Step 3. Develop a compelling vision. Obviously, the reason for changes is discontentment with the current situation and having the desire for a better future. For that reason, management have to develop a clear and accomplishable vision that consists of these characteristics: a desirable future, compelling, realistic, focused, flexible and, easy to communicate. They have to be specific about how the change will improve the organisation and how those improvements will benefit employees in the organisation. 3. 2. 4Step 4. Communicate the vision. During the implementation of change, there are bound to have resisters opposing the change. Communication is the crucial factor to convert the resisters with managers taking advantages of all the communication channels in the organisation to get the transformation effort across to all. It must be able to convey and explain the specifically how the vision will benefit them. 3. 2. 5Step 5. Empower others to act on the vision. In every change, there are bound to be obstacles. The first four steps encourage employees to accept changes. To further support change, obstacles that obstruct the way to attaining the vision should be eliminated. If the obstacles happen to be an employee, the organisation may well have to decide the option available or sever the relationship with the individual. 3. 2. 6Step 6. Generate short-term wins Depending on the significance of change, some transformation of change might take years to before it is successfully implemented. In the case of Lufthansa, in order to top the low-cost aviation industry, the duration might approximately take ten years. Attitude and motivation among employees might fade along the way. Soon, they will loose sight of the vision and become discouraged and disappointed therefore Lufthansa should set up multiple short-term win situations in a major transformation change. 3. 2. 7Step 7. Consolidate gains and push for more change. It is important to note that celebrating a short-term win might create complacency among employees. So instead of celebrating or declaring victory prematurely, organisation should take the opportunity to implement larger changes. With the confidence and belief, employees will be able to accept larger and more drastic changes than before. Organisation should build on the current momentum to push for more change. 3. 2. 8Step 8. Anchor new approaches in the company’s culture. Once the objective has been achieved, prove the positive result to employees. After that, management should ensure that cementation work such as new working methodologies and policies are enforced into the company culture whereby continuous improvement and changes are seen as norm and survival.

Joe Keller as the Tragic Hero in Millers All My Sons Essays -- Arthur

Joe Keller as the Tragic Hero in Miller's All My Sons Ancient Greek tragedies were almost always about a protagonist with a tragic flaw. This flaw dictates the stories events and leads to the eventual downfall of the protagonist. The story cannot end until the protagonist has realised his flaw and tries to remedy it. This very often involves the protagonist dieing in an attempt to make right what wrongs he may have caused. Arthur Miller has borrowed this idea as a base for his play ‘All My Sons’. The protagonist of this play is Joe Keller, a sixty-year-old retired factory owner. The play follows the story of him and his family ; his wife Kate, his son Chris and Chris’ fiancà ©e Annie in 1940’s suburban America. The play reveals that Joe committed a crime; he knowingly sent out faulty cylinder heads for use in the war and then blamed his partner, Annie’s dad, who went to prison instead of Joe. Kate also knows he did this and is struggling to keep the secret. However, she feels she has to believe he didn’t do it or it means that he would have been responsible for the death of their other son Larry, who they believed died flying planes in the war. Joe is a victim of the American Dream. He wanted to do the best he could by his family, and in his quest for money, forgot about the greater scheme of things in the world. This is his major flaw-he cannot see beyond the forty foot line that surrounds himself and his family. He thinks what he is doing will help his family but by making the ill-considered decision he makes, he ends up hurting them more than helping them. At the start of the play, the audience is not aware of any of Joe’s misdeeds. He is portrayed by Miller as a friendly man, who is a pillar ... ...r characters think of Joe, and also what he is thinking himself, without the plot being too obvious and being revealed too early. The way that Miller uses these dramatic devices to piece together the story slowly makes for a very effective tension builder, which will keep the audience captivated throughout. Miller makes it easy for the audience to identify that Joe is a tragic hero right from the start. As soon as the audience is aware that Joe is keeping a secret is it obvious that he has committed an offence, which he is going to suffer for. Miller then shows the audience Joe’s suffering, mostly through dialogue he has with the other characters. He then uses mostly stage directions to let the audience know how the play has finished, which is a very effective way to show his suicide, as it is not too brash, and perhaps unsympathetic of the situation.

Child Abuse and Neglect Policy Essay

1. Purpose To inform all employees of Aprils Daycare of the requirement to report suspected child abuse (including sexual abuse) or neglect and to inform employees of their immunity from civil liability or criminal penalty for reporting. To establish procedures to be used by all employees of the daycare in making oral and written reports to the appropriate authorities of suspected cases of child abuse or neglect. To protect children from abuse and neglect. 2. Definitions Under this Policy, the abuse and neglect of a child (i.e., any individual under the age of eighteen (18) years) is defined as follows: Physical injury not necessarily visible of a child under circumstances that indicate that a child’s health or welfare is harmed or at substantial risk of being harmed; The observable, identifiable, and substantial impairment of a child’s mental or psychological ability to function; The failure to provide proper care and attention to a child, including leaving a child unattended, under circumstances that indicate that the child’s health or welfare is harmed or placed at substantial risk of harm; or Any act that involves sexual molestation or exploitation of a child (i.e., any sexual contact or conduct with a child) regardless of whether the child has physical injuries. 3. Who Must Report Any employee of the daycare who has reason to believe that a child has been subjected to abuse (including sexual abuse) or neglect (the â€Å"Reporter†) by any parent, guardian, adoptive parent or other person who has permanent or temporary care or custody or responsibility for the supervision of such child (including, without limitation, daycare employees), or any household or family member of such child, shall make a report as directed below. An employee must act on the basis of any information and belief. The law gives the Reporter very little latitude. 1. The Reporter must immediately notify and give all information required below to the head of the daycare (the  Ã¢â‚¬Å"Head†) or, if the head of the daycare is unavailable, his or her designee (the â€Å"Designee†). [NOTE: The Daycare could choose to have more than one designee.] a. If the Head and the Designee are not immediately available but will be available later during that same daycare day, the Reporte r shall wait to make the report required above to the Head or the Designee as soon as they are available. b. If neither the Head nor the Designee will be available later during that same school day, the Reporter shall follow the directions in Step 2.a. below. 2. After notifying the Head or Designee, the Reporter, along with the Head or the Designee, must make an oral report (by telephone or direct communication) as soon as possible to the local Department of Social Services or the local law enforcement agency. Contact information is as follows: CFSD 1 (866) 820-5437. a. If neither the Head nor the Designee will be available during that same school day, the Reporter shall make the oral report as soon as possible without waiting to notify the Head or the Designee. 3. The Reporter must also make a written report to the local Department of Social Services not later than forty-eight (48) hours after the contact, examination, attention, or treatment that caused the Reporter to believe that the child had been subjected to abuse (including sexual abuse) or neglect. The reporter should also send a copy of the written report to the local Licensing Agency. Contact information is as follows: (406)655-7633. o The written report must be signed either (i) by the Reporter or (ii) by the Reporter and the Head or Designee. If the Reporter signs the written report without the accompanying signature of the Head or Designee, the Head or Designee must first review the report unless neither is available to do so within the requisite forty-eight (48) hours. 4. Contents of Written Report As far as is reasonably possible, an oral or written report made under this Policy shall include the following information: the name, age, and home address of the child; the name and home address of the child’s parent or other person responsible  for the child’s care; the whereabouts of the child; the nature and extent of the abuse or neglect of the child, including any evidence or information available to the Reporter concerning possible previous instances of abuse or neglect; and any other information that would help to determine (i) the cause of the suspected abuse or neglect; and (ii) the identity of any individual responsible for the abuse or neglect. 5. Immunity Any person who in good faith makes or participates in making a report of abuse or neglect or participates in an investigation or a resulting judicial proceeding is immune by state law from any civil liability or criminal penalty that would otherwise result from making or participating in a report of abuse or neglect or participating in an investigation or a resulting judicial proceeding.

The Medias Role in Terrorism Essays - 2771 Words

â€Å"If the media were not there to report terrorist acts and to explain their political and social significance...terrorism as such would cease to exist† said John OSullivan, an editor of the Times of London.1 This is also the way many other people feel about the recent increase in terrorist activity; they feel that the media is causing it. The media is doing this by fulfilling the terrorists need for publicity.2 Terrorists need media publicity in order to get their views spread to the public.3 Because of this need for publicity, terrorists are committing their acts of terrorism in areas where a lot of publicity will be gained; the United States and Western Europe are the most recent targets. The bombings of the federal building in†¦show more content†¦The way in which terrorists have gained publicity is very different. Late nineteenth century Southern lynch mobs and Central American death squads did not even use the media to gain their publicity. They just used the ir victims as examples to others who might disobey their rules.9 As times changed, terrorists began to publicize their views in books, pamphlets, underground newspapers, etc. This technique allowed them to reach a bigger audience. It was mostly used by terrorist groups during the 19th and early 20th centuries. Terrorist groups often contained a printer and a writer who together would make sure their views were publicized; the groups did not have to rely on an outside force to publicize for them.10 As new media technologies were invented, the terrorist groups were able to publicize their views to a bigger audience than they had ever imagined possible.11 The only problem was that they could not rely on people in the group to publicize for them; it would be almost impossible for a terrorist group to own a television or radio station. The only way they could get a piece of the new technology was to quot;create news.quot; This is what most terrorists do today; they stage an event that will gain news coverage and then try to get their views publicized byShow MoreRelatedEssay on Terrorism in the Media1109 Words   |  5 PagesTerrorism in the Media Terrorism can be defined as the use of criminal violence to try to force a government to change. It can also be defined as the use of criminal violence that groups or individuals use to seek revenge and cause heartache amongst those that they want to hurt/threaten. Most terrorist groups prefer to target people for a more dramatic response and celebrate when the media broadcasts their violent acts on television and throughout the news. Lately, more and more deadly terroristRead More Arabs in the Media: Victim or Villain? 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